ItemKeynote Speech by ALA President Patty Wong(2021) Wong, PatriciaPatty Wong is the President of the American Library Association. Currently, Wong is the City Librarian for the Santa Monica Public Library, in service since March 2017. In her 34-year career she has held positions throughout California: Yolo County Library, Stockton-San Joaquin County Public Library, Oakland Public Library and Berkeley Public Library, and Oakland Unified School District and was a bookseller during her student life. Her work in managing change, equity and diversity, youth development, developing joint ventures and collaborations between public libraries and community agencies, and fundraising has been published in a number of journals, conference proceedings and edited collections. Item#LIT Libraries: Building Engagement with Culture, Color, & Computers(2021) Borden, Nekeeta; Wilson, ReaneaThe 21st-century learner cannot abide with your mama’s librarian! A disengaged student body is a breeding ground for disruptive behaviors, apathy, poor readership, & ultimately, lackluster academic performance. Level up your librarian tool kit with techniques and lessons that foster connections, cultural responsiveness, & computer savvy. ItemThe Power of Questions - Introducing New Tools for Problem Solving(2021) Klemm, JoTisaChange is hard. But change is also inevitable. Using tools from Human Systems Dynamics (hsdinstitute.org), JoTisa will discuss the process of establishing a "What - So What - Now What" way of thinking to approach change in personal, organizational, and societal issues. She will demonstrate how to use Inquiry Sessions and give examples of how they can bring a group together and help a leader clarify important aspects of a difficult situation. She will introduce the audience to HSD terms such as "wicked issue" and "zooming" to provide a brief introduction to the Human Systems Dynamics approach to Change Management. HSD is used all over the world by non-profits, governments, and the military to help leaders approach difficult organization situations and see issues more clearly. JoTisa will apply HSD tools, especially The Power of Questions, to library issues and offer a new ways of thinking about problems. ItemCreate your own printable signs/bookmarks with Google Slides(2021) Garnica, AmyDue to constant changes during COVID instant signage has been a necessity! Attendees will see some items I've created and printed on a regular copy machine with Google Slides (Items will be shared.) Then I will walk attendees through changing the size of Slides to a printable page. Then they will be coached on the various editing applications within the platform, given time to apply them, experiment, ask questions, and have hands on learning. Finally, I'll help them get and use Flat-Icon an Add-On to enhance their printable desktop publishing with icons. Through out the presentation they'll receive advice on design basics and encouragement to keep trying! ItemCollaborative Podcasting: a Community Building Approach in the Library(2021) Cunningham, Melissa; Martinez, JenniferPodcasting isn't new, but during the year of lockdown, adapting to new social norms, and adjusting service models in nearly every industry, the number of new podcasts has exploded to fill a demand for digital connection. Using our secondary school podcast Conversations from the Library as a model, we explore how the audio tool can be one method for digital service to patrons and encourage multi-disciplinary collarborations. Learn the basics of technical start-up, audio production, and vision development to have a baseline for getting a library podcast off the ground. Item#WellnessWednesdays: Online yoga at the library(2021) Burns, ErinIn the fall 2020, the presenter created 6 short yoga videos (less than 10 minutes) to share throughout the semester so that students would be reminding about the importance of slowing down and taking breaks while studying. With the help of the Libraries Promotion and Marketing department, these videos on social media on Wednesdays. We then expanded this in the spring 2021 semester to online yin and restorative yoga classes, offered on Wednesday evenings, online through Zoom. Session will discuss some of the scientific benefits of yoga, how yoga is being used at academic libraries and in higher education. We will also start this session with a brief yogic breathing exercise. ItemLet’s put on a show! Creating an interdisciplinary student journal(2021) Perryman, Carol L.; Tmava, Ahmet (Meti); Evans, Woody; Shapiro, Adrian; Headrick, ElizabethIn response to unsustainable serials subscription models, academic libraries have had a growing role in advocating for and supporting technological solutions for new forms of publishing, such as open access journals. By engaging in the scholarly publishing process with librarians, faculty, and students as the major stakeholders, we can continue the transformation of scholarly publishing begun by OA visionaries. Cancellation of the TWU Research Symposium in 2020 due to the pandemic presented an opportunity to think about new ways to support students and introduce them to a new, open-access world. SLIS faculty and Blagg-Huey library staff began to talk about what could be done, and dreamed of an interdisciplinary, experiential student journal that could offer hands-on opportunities in scholarly publication. In this presentation we share our goals and experiences with the creation of the TWU Student Journal, as well as challenges we have faced so far -- and our next steps. ItemThe Accidental Mentor: The Process of Learning How to Effectively Mentor Students as a Librarian/Instructor(2021) Zerangue, Amanda"Are you a librarian mentoring students? Do you feel unprepared or surprised by the development of the mentoring relationship? While there is a rich body of scholarship describing the benefits of a teacher as a mentor for students, and librarian to librarian mentorship (peer mentorship), there is a gap in the literature regarding librarians as mentors for students. This interactive presentation will discuss the development of a librarian mentor, the different mentoring needs of students in terms of support and academic/professional guidance, and strategies for sustaining the relationship with students post-graduation. ItemA Panel Discussion with Leaders in Librarianship(2021) Zerangue, Amanda; Dunlap, Lanee; Bruxvoort, Diane; Jeng, Ling Hwey; Sellers, SuzanneThis moderated panel discussion with library leaders will offer a variety of perspectives on the following: developing professional relationships during a pandemic, professional development and other opportunities to shine, and getting hired/promotions. An opportunity for questions from the audience will follow this moderated panel discussion. ItemEvaluation & Adaptation: How Change Allowed Us to Thrive(2021) Speer, Elizabeth; Horn, MeganThe last year brought about a drastic change in how libraries provided services to their patrons. UNT Health Science Center took what could have been a crippling time and turned it into an opportunity for evaluation and adaptation of library policies and procedures. From changing ILS to retirements to lockdown procedures this presentation will present how electronic resource and ILL needs were evaluated and adapted to meet our goals and patron needs while preserving the sanity of the electronic resources and ILL crew. ItemShare the Up-to-date Web Usage Statistics using PowerBI(2021) Wu, Jingjing"Functionally, the library website facilitates the visibility of library resources, services, and spaces, to supports their usage as well as library instruction and reference. Librarians are interested in the web usage statistics and trends of certain resources and services as feedback from users, therefore they can better understand user behaviors and make informed decisions on web content and its organization. The Web Librarian started to share the usage statistics and their visualizations with certain departments or groups in the Library in 2017 through email or on meetings. This Spring, the Web Librarian used MS PowerBI to populate Google Analytics data, transform the data to proper formats, and create a dashboard to present the website usage statistics from various angles. The dashboard is published to the PowerBI server and the link is added to a library internal page. Any library employees can view up-to-date information about the website usage. " ItemPost-Pandemic Futures: Progress Report on How COVID-19 is Changing SMU Libraries(2021) Gardner, Hollie; Lang, Grace; Patel, RashmiUsing a collection of time series models and previous trends, the projected number of visitors for SMU's Fondren Library was forecasted for the Fall 2020 and Spring 2021 semesters if the COVID-19 pandemic had not happened. This forecast was compared to the actual numbers of onsite visitors. It was concluded that the library potentially lost over 60% of traffic over the past year. This presentation will share methodology and the comparisons of forecasts and actuals of SMU Libraries visitor counts, reference transactions, instructions sessions, and other services. Further discussion will take place on analysis of these differences, trends in the workplace in general, and questions we should ask ourselves as we consider the future we should prepare for as libraries. Q&A time can also be utilized for audience members to share trends and observations in their own libraries. ItemCOVID Blew the Door Off the Hinges: Leaders Managing Change(2021) Williams, Reina; Hohertz, CherieThe role of a library leader is to anticipate change, but the COVID-19 pandemic forced us to continually adapt in the midst of uncertainty. In this session, the presenters will review the implementation of a new telework policy and procedures within the library; the library’s phased reopening plan; and how to support employees during the pandemic. Item"It's What We Do" Distributing Computers in a Shutdown(2021) Klemm, JoTisa; McKinnon, LauraTarrant County College is a six campus community college, serving 50,000 technical and academic students. When campuses suddenly closed in March of 2020 due to Covid, many students were without personal computers needed to access their newly online courses. A few days after TCC campuses were closed and classes went online, campus library directors were asked by the IT department to take charge of distributing newly acquired Chromebooks and tablets to students needing them to continue classes. This program will describe the process used to quickly inventory and distribute computers and other items we were later asked to distribute. We will review lessons-learned and how this experience strengthened libraries’ visibility and reputation district-wide. We will describe changes to the working relationships of library staffs and how the experience strengthened district ties. We will also briefly visit how this experience will inform reopening and services offered in the future. ItemVideo Reference: An Expert’s Guide to Refining Your Services(2021) Graff, Rebecca Eve"In recent years, the approaches to providing research help have changed, and practitioners must learn new methods and refine their skills to keep up. While we used to respond to questions in-person and over-the-phone, we now have chat, text, and, most recently, video. Because of physical distancing, such competencies have become vital. The user’s experience of remote reference is different than in-person. This presentation will focus on best practices for keeping the library user’s perspective central when providing video reference. In this interactive session, participants will reflect about current practices and how they can improve reference service, particularly from the user’s perspective. Everyone providing video reference will benefit from this webinar. Participants will leave feeling more confident in their abilities to use different reference modes and to keep the patron’s experience in mind when providing reference remotely." ItemMore Than Like and Subscribe: Putting Library Instruction on YouTube(2021) Edwards, Chris; Slattery, RyanThe pandemic disrupted entire industries, including higher education. Many universities closed and moved instruction online, including University of Texas at Dallas. We wanted to ensure our students still had access to library instruction, so we began work on revitalizing our YouTube channel and explore its potential for asynchronous instruction. In this session, we will discuss our experiences beginning in March of 2020, our research into best practices and technical requirements, the range of content we’ve uploaded, and the lessons we’ve learned throughout the process. ItemActive and Reflective Instruction In Zoom Where It Happens(2021) Johnson, Stacy; Kim, Dianna; Strickland, Susan"Presenters from an R-3 university will explore adapting in-person active and reflective group learning to remote delivery in 2020-2021. Through a game-based session, attendees will learn about using shared drive documents and Zoom as delivery methods, providing students across disciplines and at all levels with engaging remote library instruction and facilitating collaborative learning relationships with faculty at a distance. Presenters will discuss their “Anatomy of a Scholarly Research Article"" instruction activity adaptation and will seek feedback and participation from attendees on how to be flexible in creating an effective group learning environment with meaningful, measurable interactions using Microsoft shared documents and storage, Zoom break-out rooms, and Microsoft Forms. Participants will learn: How to implement active and reflective instruction remotely, applicable to public-facing activities anywhere. Tips for using shared documents and storage to supplement active learning in the remote environment. How to incorporate games and surveys to gain immediate, actionable assessment." ItemAdapting an Active Learning Library Research Session to Online Zoom Rooms(2021) Burns, ErinDuring the spring of 2021, I was able to adapt an in-class activity to an online format using a flipped classroom technique for an honors course learning about library research. The class was given a slide with database questions and features, and students were sent into various Zoom rooms to collaborate on the database for about 10 minutes. They then came back to the main room to share what they learned, and why they might use a particular database in their researching. I also included space for a brief reflection on what students learned during this process. ItemIB Librarians, game-changers at school(2021) Badia, Rosenid Hernandez; Zheng, Lin; Canales, Nina; Truelove, Juanita; Williams, Lynnetta; Brown, Angela Altom"The 21st Century IB Librarian is all about academic honesty, digital citizenship, creative, critical/analytical skills, reading comprehension, and soft skills that are taught to the scholars, via research and literacy activities. All that will make a difference in the projects: PYP Exhibition (ES), MYP Personal Project (MS), and IB Diploma Programme Extended Essay (HS). With their collaboration and leadership skills, they will empower the scholars to become self-taught and responsible of their future role and contributions to the community. In a Bitmoji Interactive Poster Presentation, all levels of dynamic Dallas ISD Librarians will demonstrate with several examples, how to connect the scholars with the curriculum and the community. Participants will walk out with ideas to start implementing as soon as they return to school. Don't miss it!" ItemDiversity Evaluation and Vendor Communication: The Effect on a Collection(2021) Speer, ElizabethRecent events and our effort to embody UNT Health Science Center’s code of culture have necessitated the evaluation of policies and collections in regards to diversity, equity, and inclusion. In our evaluation of resources, we found that few electronic resources provided medical quality images on multiple skin tones. The inclusion of culturally inclusive images, especially those dermatologic in nature, is imperative for the future education of doctors who will treat patients of diverse backgrounds. Recognizing bias and a lack of relevant materials in our collection, UNTHSC drafted documentation which we shared with our vendors explaining our decision to immediately use DEI as a purchasing impact factor. This presentation will discuss the response and impact of this letter on our collection and evaluation processes to allow the university to better educate our students as medical professions who will treat a diverse community.