2021 CTLC Conference
Permanent URI for this communityhttps://hdl.handle.net/11274/13005
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Item Making Changes on the Dime: A Systems Librarian's Rapid Response in the Midst of the COVID-19 Pandemic(2021) Williams, ReinaOn March 20, 2020, our library closed its doors. Our employees suddenly shifted from working in the office to working remotely, and began providing virtual services. New systems, services, and processes were implemented in order to provide virtual library services. New protocols for remote access, our ILS (SirsiDynix), and our electronic collections were put into place in case there were future closures as we ventured into unchartered waters of the COVID-19 pandemic. New public services were created such as self-checkout and contactless pickup to meet the needs of our users. During this session, we will review the new systems, services, and protocols implemented as a result of the split second decisions created as a result of the COVID-19 closures and uncertainty.Item Running a Virtual System Conference: University Libraries Unite!(2021) Shea, MichelleTexas A&M librarians had a vision for a virtual conference that could unite university system libraries across the state. It was determined that representatives from different campuses would assemble to plan this endeavor by utilizing web conferencing software, Google applications, and email chains to collaborate from afar. We scheduled regular meetings, formed subcommittees, and built work products to create a successful conference that any librarians or library staff in the system could present at and attend. As we are currently planning the second year of this event, we have built upon what we learned last year to create a more adaptable and autonomous experience for future committee members.Item Empowering Pandemic Narratives: Transitioning from In-Person to Virtual Blog Training(2021) Pirkle, Alexandra; Schenk, Krystal"When UTA Libraries launched its new website in January 2020, one of the goals for Marketing and Communications was to provide comprehensive and accessible blog training to Libraries staff. What began as pre-scheduled, in-person training sessions in computer labs quickly transitioned to more fluid, virtual offerings as the COVID-19 pandemic swept the United States and staff began to work from home. This presentation will describe the original development of our blog training, including documentation, branding, and overall curricular structure, and how we translated that to the more nebulous Microsoft Teams-based sessions we continue to offer to staff today. We will also explore the ways that we were able to customize our training in a virtual setting, which allowed for greater opportunities to empower our colleagues to write about their work in a time that such empowerment is essential, and led to greater impact in our community, particularly on social media."Item Evaluation & Adaptation: How Change Allowed Us to Thrive(2021) Speer, Elizabeth; Horn, MeganThe last year brought about a drastic change in how libraries provided services to their patrons. UNT Health Science Center took what could have been a crippling time and turned it into an opportunity for evaluation and adaptation of library policies and procedures. From changing ILS to retirements to lockdown procedures this presentation will present how electronic resource and ILL needs were evaluated and adapted to meet our goals and patron needs while preserving the sanity of the electronic resources and ILL crew.Item Video Reference: An Expert’s Guide to Refining Your Services(2021) Graff, Rebecca Eve"In recent years, the approaches to providing research help have changed, and practitioners must learn new methods and refine their skills to keep up. While we used to respond to questions in-person and over-the-phone, we now have chat, text, and, most recently, video. Because of physical distancing, such competencies have become vital. The user’s experience of remote reference is different than in-person. This presentation will focus on best practices for keeping the library user’s perspective central when providing video reference. In this interactive session, participants will reflect about current practices and how they can improve reference service, particularly from the user’s perspective. Everyone providing video reference will benefit from this webinar. Participants will leave feeling more confident in their abilities to use different reference modes and to keep the patron’s experience in mind when providing reference remotely."Item Let’s put on a show! Creating an interdisciplinary student journal(2021) Perryman, Carol L.; Tmava, Ahmet (Meti); Evans, Woody; Shapiro, Adrian; Headrick, ElizabethIn response to unsustainable serials subscription models, academic libraries have had a growing role in advocating for and supporting technological solutions for new forms of publishing, such as open access journals. By engaging in the scholarly publishing process with librarians, faculty, and students as the major stakeholders, we can continue the transformation of scholarly publishing begun by OA visionaries. Cancellation of the TWU Research Symposium in 2020 due to the pandemic presented an opportunity to think about new ways to support students and introduce them to a new, open-access world. SLIS faculty and Blagg-Huey library staff began to talk about what could be done, and dreamed of an interdisciplinary, experiential student journal that could offer hands-on opportunities in scholarly publication. In this presentation we share our goals and experiences with the creation of the TWU Student Journal, as well as challenges we have faced so far -- and our next steps.Item Post-Pandemic Futures: Progress Report on How COVID-19 is Changing SMU Libraries(2021) Gardner, Hollie; Lang, Grace; Patel, RashmiUsing a collection of time series models and previous trends, the projected number of visitors for SMU's Fondren Library was forecasted for the Fall 2020 and Spring 2021 semesters if the COVID-19 pandemic had not happened. This forecast was compared to the actual numbers of onsite visitors. It was concluded that the library potentially lost over 60% of traffic over the past year. This presentation will share methodology and the comparisons of forecasts and actuals of SMU Libraries visitor counts, reference transactions, instructions sessions, and other services. Further discussion will take place on analysis of these differences, trends in the workplace in general, and questions we should ask ourselves as we consider the future we should prepare for as libraries. Q&A time can also be utilized for audience members to share trends and observations in their own libraries.Item The Big COVID Shift: Adapting Services to Meet Stakeholder Needs(2021) Krahmer, Ana; Zipperer, Rachael; May, MeaganAs the COVID-19 epidemic shut down our offices at University of North Texas Libraries, our librarians had to replan their engagement strategies completely to continue supporting research and collection development for the foreseeable future. Fortunately, this was an undertaking that librarians across the world were doing, and as a result, we were able to take collaborative and creative measures for moving forward with success. Meagan May supports UNT and external researchers with reference services, instruction, and outreach. Rachael Zipperer supports the UNT community in adding materials to the University Archive. Ana Krahmer works with partner libraries to assist in adding their newspaper materials to The Portal to Texas History. This panel discussion will present how May, Zipperer, and Krahmer adjusted their services and practices to continue supporting stakeholders in the new COVID-19 reality.Item Create your own printable signs/bookmarks with Google Slides(2021) Garnica, AmyDue to constant changes during COVID instant signage has been a necessity! Attendees will see some items I've created and printed on a regular copy machine with Google Slides (Items will be shared.) Then I will walk attendees through changing the size of Slides to a printable page. Then they will be coached on the various editing applications within the platform, given time to apply them, experiment, ask questions, and have hands on learning. Finally, I'll help them get and use Flat-Icon an Add-On to enhance their printable desktop publishing with icons. Through out the presentation they'll receive advice on design basics and encouragement to keep trying!Item More Than Like and Subscribe: Putting Library Instruction on YouTube(2021) Edwards, Chris; Slattery, RyanThe pandemic disrupted entire industries, including higher education. Many universities closed and moved instruction online, including University of Texas at Dallas. We wanted to ensure our students still had access to library instruction, so we began work on revitalizing our YouTube channel and explore its potential for asynchronous instruction. In this session, we will discuss our experiences beginning in March of 2020, our research into best practices and technical requirements, the range of content we’ve uploaded, and the lessons we’ve learned throughout the process.Item Using Data to Demonstrate Value(2021) Goode, Travis2020 led to many challenges for Texas libraries where we closed our doors to the public, navigated budgets cuts, and transitioned to remote work. This experience pushed us towards new levels of data driven decision making and evaluation. Over the last year, we discovered useful methods of using data to demonstrate value of library departments, collections, and programs. This presentation will go into detail on how McDermott Library at the University of Texas at Dallas used readily available data points to influence decision making through the difficult times. Further, we will discuss methods on how to provide examples of reporting worker and departmental productivity. The goal of the presentation is to provide the library community real life examples that can be used to further express their value to their institution and community.Item Can we talk about failure?(2021) Boehm, Reid; Sare, Laura; Morganti, Dianna"Why do we avoid talking about the difficulties we encounter in raising awareness and our techniques for faculty engagement? Is it because we fear painting the research culture of our universities in a less than favorable light? Is it because we are afraid to be vulnerable together? In this presentation we will share some of the very real struggles for institutional change at large, public university libraries that we find ourselves confronting daily; difficulties in persuading anyone to care about data management AND in situating the library to be viewed as a central space where researchers can find trusted advocacy and support beyond basic student instruction. Let’s talk about this failure and share a dialogue about the continued path to realizing radical change at our institutions as it relates to data management, data sharing, and our roles in that process."Item Jumping into campus conversations: Librarians & PLCs(2021) Crane, Ashley; Kim, Dianna; Adair, HeatherAre you looking for a way to dip your toe into the campus instructional conversation? Or want to cannonball into the deep end? Come learn with librarians from across the continuum of instructional experience as they share their experiences participating in a university-wide professional learning community (PLC). Explore the multiple roles they have assumed within the PLC (wallflower, participant, contributor, resource, or facilitator) and the opportunities that emerged to connect and collaborate with like-minded colleagues. We will dive into the practical benefits of participating in a PLC including honing instructional strategies, sharing lived experiences, and investigating teaching and learning across campus. Join us in collaboratively discussing pathways to becoming an influencer in these circles using interactive digital tools.Item Diversity Evaluation and Vendor Communication: The Effect on a Collection(2021) Speer, ElizabethRecent events and our effort to embody UNT Health Science Center’s code of culture have necessitated the evaluation of policies and collections in regards to diversity, equity, and inclusion. In our evaluation of resources, we found that few electronic resources provided medical quality images on multiple skin tones. The inclusion of culturally inclusive images, especially those dermatologic in nature, is imperative for the future education of doctors who will treat patients of diverse backgrounds. Recognizing bias and a lack of relevant materials in our collection, UNTHSC drafted documentation which we shared with our vendors explaining our decision to immediately use DEI as a purchasing impact factor. This presentation will discuss the response and impact of this letter on our collection and evaluation processes to allow the university to better educate our students as medical professions who will treat a diverse community.Item Cataloging for Makerspaces(2021) Sassen, Catherine; Robson, Diane; Yanowski , KevinMakerspace items may be difficult for library users to find if they are not fully cataloged. Cataloging not only facilitates discovery but also provides information needed to track usage, create programming, generate recommendations, and support collection development. Attend this poster presentation for an overview of descriptive and subject cataloging for makerspace items.Item Putting the Horse before Descartes: Creating Virtual Rare Book Exhibits(2021) Mason, Michelia; Darling, ValerieThe Thomas Baker Slick Memorial Library with Southwest Research Institute in San Antonio, Texas, is home to a unique collection of special and rare works from the 16th to the 20th century. The collection was used for popular library programming with staff researchers making connections from foundational science to modern innovations taking place right in their labs. When the stay-at-home orders hit, the idea to create a virtual Rare Book exhibit was no longer just a nicety but a priority. We’ll review the process to transition our in-person exhibits to an on-line exhibit and discuss how this positions us for even more exciting collaborations.Item COVID Blew the Door Off the Hinges: Leaders Managing Change(2021) Williams, Reina; Hohertz, CherieThe role of a library leader is to anticipate change, but the COVID-19 pandemic forced us to continually adapt in the midst of uncertainty. In this session, the presenters will review the implementation of a new telework policy and procedures within the library; the library’s phased reopening plan; and how to support employees during the pandemic.Item #WellnessWednesdays: Online yoga at the library(2021) Burns, ErinIn the fall 2020, the presenter created 6 short yoga videos (less than 10 minutes) to share throughout the semester so that students would be reminding about the importance of slowing down and taking breaks while studying. With the help of the Libraries Promotion and Marketing department, these videos on social media on Wednesdays. We then expanded this in the spring 2021 semester to online yin and restorative yoga classes, offered on Wednesday evenings, online through Zoom. Session will discuss some of the scientific benefits of yoga, how yoga is being used at academic libraries and in higher education. We will also start this session with a brief yogic breathing exercise.Item Share the Up-to-date Web Usage Statistics using PowerBI(2021) Wu, Jingjing"Functionally, the library website facilitates the visibility of library resources, services, and spaces, to supports their usage as well as library instruction and reference. Librarians are interested in the web usage statistics and trends of certain resources and services as feedback from users, therefore they can better understand user behaviors and make informed decisions on web content and its organization. The Web Librarian started to share the usage statistics and their visualizations with certain departments or groups in the Library in 2017 through email or on meetings. This Spring, the Web Librarian used MS PowerBI to populate Google Analytics data, transform the data to proper formats, and create a dashboard to present the website usage statistics from various angles. The dashboard is published to the PowerBI server and the link is added to a library internal page. Any library employees can view up-to-date information about the website usage. "Item Be a Utility Player(2021) Dunlap, HeatherThis is my twentieth year working for the Dallas ISD, but my first year as a school librarian. Until now, I was a classroom teacher in several different areas. I have earned distinctions, won awards and brought programs back from the dead, but a few years back, I needed a new challenge. Enter librarian school. I was hired at the middle school right down the street from the high school where I had been working, and I walked in on a mission. I wanted to make myself completely indispensable. In the middle of a pandemic, how did I become an MVP on my campus and the kind of employee that my administration says they just can’t live without? I will talk about the goals I set, big and small, and the ways I have made myself useful while sneaking in library advocacy and promoting library programs.
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