Fashion Design & Merchandising
Permanent URI for this collectionhttps://hdl.handle.net/11274/15811
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Item A comparison of construction characteristics dimensional stability and durability of cashmere, acrylic and wool socks(1996-08) Mote, Marie; Dragoo, Dragoo; Gill, Jack; Riggs, CharlesItem Aesthetic and philosophic influences of selected interior decorators on people's lifestyle(12/31/1984) Knight, Patricia Standefer; Davis, Nancy Karen; Copeland, Betty; Williams, WinifredItem The appearance and durability of men's durable press trousers after line and tumble drying(5/30/1970) Silalahi, Budiarti; Broome, Esther; Mack, PaulineItem Bleaching at cold temperatures with sodium hypochlorite: interactions of stain removal and fabric strength with concentration, time, ph, and temperature(12/31/1981) Palmer, LoErna Charlene Koch; Riggs, Charles; Garrett, Clarice; Gill, Jack; Thomas LaVerne; Impson, JuneItem Bond strength, dimensional stability, of appearance of fused fabrics after professional cleaning(1998-05) Bubonia-Clarke, JanaceItem Changes in sales strategy of men's specialty stores(Texas Woman's University, 8/31/1981) Faulkner, Sandra L.,Item Clothing problems of special size men(Texas Woman's University, 1982-08) Skalicky, Diane MarieItem Clothing: fitting problems and preferences of women 65 years of age and older(Texas Woman's University, 1982-08) Laiche, Clara M.Item Comparative analysis of two apparel design methods(1977-05) Kim, Insook; Garrett, Clarice; Carter, Bethel; Riggs, CharlesItem Comparative inventories and costs of wardrobes for college girls from three ethnic groups(12/31/1970) Rogers, Eleanor L,; Caster, Bethel; Bateman, Jessie; Garrett, ClariceItem A comparative study of specified measurements found in women's ready-to-wear garments on the current market, in relation to price and retail source(Texas Woman's University, 8/30/1956) Jones, Jimmie Dee SturdivantItem Consumer acceptance of wool-cotton blends for shirts as indicated by pupillometric, skin conductance, and subjective assessments(Texas Woman's University, 12/31/1981) Ferguson, Elizabeth RyburnItem Customer service expectations: A comparison of outlet center stores and full-price stores(2000-08) Brunson, Rochelle R.; Jernigan, Marian; Underwood, Sharon; Riggs, Charles; Young, DeborahThe purpose of this research was to examine consumers' expectations of customer service at outlet stores located in outlet shopping centers as compared to consumers' expectations of customer service at full-price stores. A secondary purpose was to examine and describe consumers' shopping experiences at outlet center stores. The study also investigated whether, and to what degree, relationships existed between expectations of customer service at outlet center stores and demographic variables. Subjects for the study were drawn from a database list from Info-USA, a database list firm. A self-administered mail questionnaire was sent to a random sample of 1,000 subjects. One hundred and twenty seven surveys were returned as nondeliverable yielding an actual sample of 873. Questionnaires were returned by 165 participants, yielding a response rate of 18.90%. The final sample consisted of 132 participants ranging in age from 20 to 98 with a mean age of 48.36. The majority of the participants were female (60.80%), married (72.73%), employed full time (57.25%), well-educated (bachelor's degree or higher) (50.76%), white non-Hispanic (85.61%), and an income level between $20,000 and $74,999 a year (60.66%). Two-tailed, paired t-tests were performed to determine if a statistically significant difference existed between expectations of customer service at outlet center stores as compared to fullprice stores. The results indicated that significant differences existed between 17 of the 27 attitudinal statements regarding customer service. In addition, factor analysis was performed to determine the expectations for customer service at outlet center stores. Factorial analysis of variance (ANOVA) was performed on each of the customer service factors derived from the factor analysis in order to determine if a relationship existed between expectations and various demographic variables or the combination of two variables. Thirty-one significant relationships were found. Both education and employment status were significant factors in placing a higher level of importance on expectations. Specifically, consumers whose education fell below a bachelor's degree or consumers who work part-time, were unemployed, or who were full-time homemakers had higher customer service expectations. Results revealed that location/parking was the most important customer service aspect when making shopping decisions followed by selling services (salespeople). Although consumers expected a higher level of customer service at full-price stores than at outlet center stores, results revealed that consumers still place a high level of importance on customer service aspects at outlet center stores.Item Development of reverse-flow capillary viscometer for determining the degree of polymerization of dispersed cellulose(Texas Woman's University, 6/30/1956) Glasscock, Nell SkaggsItem Education, attitudes, and concerns of extension home economists in the area of clothing for the disabled(Texas Woman's University, 8/31/1981) Fonseca, Alma MancillasItem Effect of apparel on retail television commercials(1982-02) Harp, Shelley; Garrett, Clarice; McCleneghan, Sean; Thomas, LaVerne; Riggs, Charles; Blades, HollandItem Effect of deteriorative agents on silk(1953-06) Moore, Mae Yoder; Beery-Mack, Pauline; Foster, Richard; Higgins, RobertItem Effectiveness of undergraduate fashion merchandising programs relative to professional preparation(Texas Woman's University, 8/31/1981) Neal, Edith GarrettItem Energy requirements for the maintenance of men's shirts composed of 100 percent cotton, cotton-polyester blends and 100 percent polyester(Texas Woman's University, 5/31/1981) Jeffers, Mary R.
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