Google Books: Shamed by snobs, a resource for the rest of us
Abstract
On my first day at the university library reference desk, four students requested The Divine Nine: The History of African American Fraternities and
Sororities by Lawrence C. Ross Jr. The Divine Nine is suggested reading for
pledges to African American fraternities and sororities at the University of
North Texas (UNT). The UNT Libraries’ three copies were checked out and
each copy had holds on their catalog records. During my first week at the
reference desk, requests for The Divine Nine were at the top of the frequently
asked questions list. This book chapter describes my experience helping students locate the title using Google Books.