Determination of occupational stress and coping strategies of mediators utilizing the Delphi techniques
| dc.contributor.author | Arabyazdi, Behjat | |
| dc.contributor.committeeChair | Tandy, Ruth E. | |
| dc.contributor.committeeMember | Baker, Judith A. | |
| dc.contributor.committeeMember | Kaplan, Leah E. | |
| dc.contributor.committeeMember | Shipley, Roger R. | |
| dc.contributor.committeeMember | Baldwin, Melba | |
| dc.date.accessioned | 2018-05-09T18:41:28Z | |
| dc.date.available | 2018-05-09T18:41:28Z | |
| dc.date.issued | 5/30/1989 | |
| dc.description.abstract | The study involved 134 staff and volunteer mediators working at four public agencies which provide mediation services in the Dallas metroplex. A total of 87 participants completed all three rounds of a Delphi study during a four-month data collection period. Three questionnaires were constructed and mailed out in order to collect data. Content analysis and categorization applied to data collected in Round 1 provided the foundation for a Likert-scale instrument which consisted of a list of 33 stressful situations. This instrument was used in Round 2 for participants to rate degrees of stressfulness in each situation (reliability,.90). The Round 3 instrument was a rank-ordered list (feedback) of the 33 stressful situations generated from the participants' responses in Round 2. Employing t tests, data from Rounds 2 and 3 were compared. The mean score for 6 items decreased significantly in Round 3; however, on the 27 remaining items, differences were not significant indicating a consensus on the degrees of stressfulness. Ten highest rated stressful situations were identified and a comprehensive list of mediators' coping strategies was developed. There were no significant differences between the responses of staff and volunteers to stressful situations. | en_US |
| dc.identifier.uri | http://hdl.handle.net/11274/9744 | |
| dc.language.iso | en_US | en_US |
| dc.subject | Dallas Metroplex | |
| dc.subject | Health education | en_US |
| dc.subject | Mediation | |
| dc.subject | Mental health | en_US |
| dc.subject | Occupational stress | |
| dc.subject | Health and environmental sciences | en_US |
| dc.title | Determination of occupational stress and coping strategies of mediators utilizing the Delphi techniques | en_US |
| dc.type | Dissertation | en_US |
| thesis.degree.college | College of Health, Physical Education, Recreation, and Dance | |
| thesis.degree.discipline | Health Education | |
| thesis.degree.grantor | Texas Woman's University | |
| thesis.degree.level | Doctoral | |
| thesis.degree.name | Doctor of Philosophy |