CLP: re-imagining adult workforce development service models
Learn about how Dallas Public Library re-imagined their jobseeker programming, without additional funding, in response to low program attendance and high community need for individualized services. DPL staff created an appointment-based service model to directly address barriers to accessing resources. The creation of the Career Launchpad (CLP) stemmed from analyses of staff observations, program statistics, and frequently requested services by patrons. CLP has been an invaluable tool to address equity barriers for underserved communities: most of our service population are seniors, people experiencing homelessness, people impacted by the criminal justice system, and low-income communities. Our team is currently training staff at all DPL branch locations to begin offering this service later this year. This presentation will give public servants insight on how our staff has successfully implemented CLP as well as tools to adapt this model to serve the needs of their own communities.