How Covid made us a better organization

Date

2023-08

Authors

Talley, Helen
Herod, Alayana

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Abstract

In response to Covid, our organization was forced to adopt new technology both public facing and staff side, adopt a completely new service model, and completely rearrange our layout. As a result our organization functions at a higher level with decision making at all staff levels, circulation is surpassing pre-Covid levels and we're adopting new technology at a much higher level than ever.

Description

Presented at the 2023 CTLC Conference

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