An accent modification program

dc.contributor.authorFreysteinson, Wyona M.
dc.contributor.authorAdams, Joshua
dc.contributor.authorCesario, Sandra
dc.contributor.authorBelay, Hanna A.
dc.contributor.authorClutter, Paula
dc.contributor.authorDu, Jinlan
dc.contributor.authorDuson, Betty M.
dc.contributor.authorGoff, Marilyn
dc.contributor.authorMcWilliams, Lenora
dc.contributor.authorNurse, Rachelle
dc.contributor.authorAllam, Zoheb
dc.creator.orcidhttps://orcid.org/0000-0002-2749-1968
dc.date.accessioned2019-09-25T13:20:13Z
dc.date.available2019-09-25T13:20:13Z
dc.date.issued2017
dc.descriptionArticle originally published in Journal of Professional Nursing, 33(4), 299–304. English. Published online 2017. https://doi.org/10.1016/j.profnurs.2016.11.003
dc.description.abstractCommunication remains a key element in promoting patient safety and satisfaction. Healthcare organizations have focused on improving communication through technology and patient-centered care. One communication challenge that merits further investigation is the problematic communication that occurs when a healthcare provider speaks with an accent that makes it difficult for others to understand. A one-group pretest-posttest study examined the perceptions of 27 individuals - nursing students, health care administration students and registered nurses - who participated in a 12-week accent modification program. Self-esteem, communication competence and communication apprehension were measured before and after the intervention. There was a statistically significant increase in self-perceived self-esteem and several communication competence items. Implications for education and practice suggest that schools of nursing and healthcare organizations consider implementing accent modification programs. A key implication for future research is to determine the existence of a link between patient safety and satisfaction and the presence of strong accents among nurses and other health care workers.
dc.identifier.citationThis is a pre-print version of an article that is available at https://doi.org/10.1016/j.profnurs.2016.11.003. Recommended citation: Freysteinson, W. M., Adams, J. D., Cesario, S., Belay, H. A., Clutter, P., Du, J., Duson, B. M., Goff, M., McWilliams, L., Nurse, R.-A. P., & Allam, Z. (2017). An accent modification program. Journal of Professional Nursing, 33(4), 299–304. This item has been deposited in accordance with publisher copyright and licensing terms and with the author’s permission.en_US
dc.identifier.urihttps://hdl.handle.net/11274/11828
dc.identifier.urihttps://doi.org/10.1016/j.profnurs.2016.11.003
dc.language.isoen_USen_US
dc.publisherElsevieren_US
dc.subjectCommunicationen_US
dc.subjectAccent modificationen_US
dc.subjectAccent reductionen_US
dc.subjectInternational nursing studentsen_US
dc.subjectInternational healthcare professionalsen_US
dc.titleAn accent modification programen_US
dc.typePre-Printen_US

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