Customer satisfaction with complaint handling by a car rental company

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dc.contributor.authorTaylor, Terry Lynn
dc.contributor.committeeChairMartin, Jennifer
dc.contributor.committeeMemberChenoweth, Lillian
dc.date.accessioned2024-07-19T20:27:02Z
dc.date.available2024-07-19T20:27:02Z
dc.date.issued1991-12
dc.description.abstractNo abstract available
dc.identifier.urihttps://hdl.handle.net/11274/16514
dc.language.isoen_US
dc.subjectCustomer
dc.subjectSatisfaction
dc.subjectData collection
dc.subjectData analysis
dc.subjectCar rental
dc.titleCustomer satisfaction with complaint handling by a car rental company
dc.typeThesis
thesis.degree.collegeCollege of Education and Human Ecology
thesis.degree.departmentEducation and Human Ecology
thesis.degree.disciplineConsumer Sciences
thesis.degree.grantorTexas Woman's University
thesis.degree.levelMaster
thesis.degree.nameMaster of Science

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