Browsing School of Management by Issue Date
Now showing items 1-20 of 48
-
Improving the odds: Combining Six Sigma and online market research for better customer service
(Society for Advancement of Management, 2006)The conventional methods of gauging customer satisfaction aren't good enough any more. By the time a paper survey alerts a company of customer satisfaction problems, that customer is probably history. Technology, especially ... -
The dynamic labor force: Findings from the 2009 annual meeting of the Southern Management Association
(Emerald, 2010)Purpose: The purpose of this paper is to review the highlights of research on gender and diversity that was presented at the recent 2009 annual meeting of the Southern Management Association in Asheville, North Carolina. -
Efficiency of online vs. offline learning: A comparison of inputs and outcomes
(Center for Promoting Ideas (CPI), USA, 2012)As the trend toward online education intensifies, questions remain regarding the overall efficiency of online courses versus their in-class counterparts. The current paper seeks to estimate the efficiency of students who ... -
Building trans-disciplinary sustainability studies into the college curriculum
(Common Ground Research Networks, 2013)While some universities, such as Arizona State and the University of Michigan, have large-scale interdisciplinary sustainability programs with major funding (Fogg 2006, George 2007), few have incorporated team teaching ... -
Salesforce socialization revisited: A search for salient constructs
(Northern Illinois University, 2014)In light of increased competition and escalated importance of maintaining and extending relationships between businesses, salespeople's ability to represent an organization effectively is more important than ever. Socialization ... -
Analysis of small credit union trends and opportunities for accountants
(Sciedu Press, 2014)This paper reviews the benefits that small credit unions in the United States confer to their members and communities, the decrease in the number of institutions and members in recent history, the challenges facing ... -
U.S. accounting education: Misalignment with the needs of small and medium companies
(The Clute Institute, 2014)This study looks to answer the question, “Does the current accounting educational system in the United States focus too heavily on the requirements of large (and SEC registered) companies at the expense ... -
Benefits of an employee stock ownership plan in succession planning
(Association of International Certified Professional Accountants, 2015)Employee stock ownership plans (ESOPs) provide numerous benefits for small business owners and their employees, many of which are realized while the owner is still actively engaged in the business. In addition, proper ... -
The impact of gay-friendly recruitment statements and due process employment on a firm’s attractiveness as an employer
(Emerald, 2015-08-17)Purpose: Using early recruitment and workplace diversity literature, the purpose of this paper is to investigate how employee recruitment statements regarding employment-at-will moderate the effect that gay, lesbian, ... -
College students and credit card companies: Implications of attitudes
(Palgrave Macmillan, 2016)More knowledge and understanding is needed regarding the mechanisms influencing college student attitudes toward credit card companies and the behavior that students exhibit using credit cards. Prior literature in the area ... -
Cultural diversity as a mechanism for innovation: Workplace diversity and the absorptive capacity framework
(Allied Business Academy, 2016)Although prior research demonstrates a relationship between organizational diversity and firm performance, there lacks detailed explanation describing how and why organizational diversity impacts firm performance. This ... -
Transferring ownership of small, closely-held business
(Texas Society of Certified Public Accountants, 2016)Family-owned businesses account for a significant portion of the U.S. economy. Unfortunately, only about 30 percent of these businesses will make it into the hands of the second generation (Stalk and Foley). As the ... -
Academic integrity policies: Has your institution implemented an effective policy?
(Accounting Educators' Journal, 2016)There is a strong consensus that widespread breaches of academic honesty exist on university campuses. This paper argues that effective solutions must begin with an acknowledgment that a problem exists and ... -
Incorporating sustainability issues into the financial accounting curriculum
(The Clute Institute, 2016)Changes in the views that society holds of capital allocation suggest that sustainability reporting needs to be incorporated into the financial accounting curriculum. This paper reviews the background and ... -
Do we feel safer today? The impact of smiling customer service on airline safety perception post 9–11
(Springer, 2016-01-23)The 9–11 attacks in 2001 were the most notorious airline safety breaches to ever occur in airline history. This attack stunned America’s airline industry and government, causing both to realize how ill equipped they were ... -
Reassurance or reason for concern: Security forces as a crisis management strategy
(Elsevier, 2016-10)This paper examines effects of the deployment of security forces to a popular winter migrant destination faced with a unique humanitarian crisis situation. The study surveyed past winter migrants to the region to evaluate ... -
Coming to America: Work visas, international diversity, and organizational attractiveness among highly skilled Asian immigrants
(Taylor & Francis, 2017-04-28)U.S. firms are increasingly seeking foreign workers to help satisfy growing demands for technical and highly skilled labor, and many immigrants continue to seek jobs in America. Despite this, few studies in the management ... -
Local investor attention and post-earnings announcement drift
(Springer, 2017-09-18)We show that local investor attention, as a proxy for the arrival rate of informed trading, has an impact on post-earnings announcement drift. Measured by monthly abnormal Google search volume before the earnings ... -
Comparison of multiple chronic obstructive pulmonary disease (COPD) indices in Chinese COPD patients
(The Korean Academy of Tuberculosis and Respiratory Diseases, 2018-04)Background: Chronic obstructive pulmonary disease (COPD) is a serious chronic condition with a global impact. Symptoms of COPD include progressive dyspnea, breathlessness, cough, and sputum production, which have a ... -
Emergency medical service personnel injury and fatality in the United States
(SciEdu Press, 2018-05-23)INTRODUCTION: Emergency Medical Services (EMS) personnel comprise an intricate part of the public safety net in the US. The purpose of this study was to synthesize data sources to understand the major workplace dangers ...
