Occupational stress and job satisfaction related to management styles of American- and Japanese-owned companies in America
Garrison, Deborah R.
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Occupational stress and job satisfaction are of concern to many groups: health educators, health professionals, corporate executives, and managers. The impact of various management styles, including the Japanese management style, has been debated. This study was conducted to evaluate the differences in the occupational stress and job satisfaction levels of employees of a Japanese-owned and -managed company (Company J) and of an American-owned and -managed company (Company A). Both companies were located in the north Texas region. A total of 97 usable responses to questionnaires was received; 48 from Company A and 49 from Company J. Analysis of the data indicated that the employees from Company J experienced significantly greater occupational stress than those from Company A with regard to 8 of 15 stress subscales. Significant results were obtained for 3 of the 15 stress subscales when analyzed by ANOVA with interaction. Exempt employees of Company J reported greater job stress than exempt employees of Company A and nonexempt employees of Company J. Exempt employees of Company A reported less job stress than their nonexempt co-workers. Significant correlations were found among the 5 subscales for job satisfaction and the 15 subscales for occupational stress.