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Video Reference: An Expert’s Guide to Refining Your Services
"In recent years, the approaches to providing research help have changed, and practitioners must learn new methods and refine their skills to keep up. While we used to respond to questions in-person and over-the-phone, we ...
Thinking On Your Feet: Staying in the Moment with Patrons and Coworkers
Improvisation not only a method of creating art spontaneously, but a method of building skills in communication, flexibility and innovation. Join University of Oklahoma Libraries staff member, MLIS graduate (anticipated ...