Using PaperCut to Improve Print Services at a College Library

Abstract

Finding a solution for handling print services is a common quest in librar- ies today. Libraries need the ability to print from anywhere, coupled by the ability for patrons to release and pay for

their print jobs using cash or credit cards. In 2017, the Dallas Community College District, which includes Richland College Library, selected PaperCut to manage its print services for patrons. Enhancing cash and credit card transactions played a major role in the implementation of Papercut. However,

stress-testing at multiple release points and copiers was also important, too. Both the expected and unexpected bene- fits of Papercut’s web -based online system are to be discussed with outcomes for its future.