Experiences of therapists and occupational therapy students using video conferencing in conduction of focus groups

Abstract

A paucity of literature exists on how to conduct an online focus group. The purpose of this study is to describe and learn from participants’ experiences in using virtual technology in a focus group conducted to refine a low vision assessment. Ten low vision therapists and five master’s level students participated. Two cycles of data collection and analysis occurred, one for focus group transcripts of therapists and another for student replies to a questionnaire. A case-by-case matrix was created and data sorted into three categories including: (1) benefits to using the technology; (2) challenges to using the technology; and (3) suggestions for future use of the technology. Therapists valued communicating with their peers from settings of their choice and students gained satisfaction in facilitating the communication. Optimal data collection with online focus groups requires that researchers be knowledgeable in all the technology features and carefully plan for common technology issues.