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    Batteries not included? Enhancing customer service

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    BatteriesNotIncludedUTA.pdf (773.3Kb)
    Date
    2018-08-10
    Author
    Christenson, Troy
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    Abstract
    Every person is special but many times we simply answer the question or take action to solve the problem. Frequently there is more we can do with the people we touch that makes them want to come back to you or your organization. The objective of this presentation is to provide some suggestions on how you can provide that special touch to your daily job and make people feel special by taking customer service to the next level.
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    https://hdl.handle.net/11274/10928
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