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Recent Submissions

  • Vendor Relations: Evolving ethos and etiquette 

    Sammonds Crawford, Laurel (2018-08-10)
    As vendors consolidate and the electronic resources market matures, products are increasing in complexity and vendors are marketing ev¬er-changing acquisition models. To safeguard the financial health of our institutions ...
  • Becoming a One Service Desk 

    Ravenell, Alma (2018-08-10)
    Muntz Library had endeavored to become a one service station for a number of years. This is an idea that the Executive Director had desired for some time. When the opportunity arose, the idea began to take shape. The ...
  • The OA2020 Expression of Interest 

    Hawkins, Kevin (2018-08-10)
    The OA2020 Expression of Interest OA2020 is an international initiative that supports institutions committed to the large-scale shift toward open access to the scholarly journal literature. Institutions that sign the ...
  • Reference is Dead: A Peer Research Assistant Program 

    Smith, Andrew (2018-08-10)
    The classic reference interaction with patrons is all but a thing of the past. At our institution, the reference desk itself disappeared altogether five years ago, with reference shifting to an on-call model. This ghosting ...
  • Preparing for the Main Event: Creating a culture of customer service 

    Pittman, Shedrick (2018-08-10)
    Customer Service is more than just being nice. It is a teachable skill as important, if not more, than technical skills in our service-oriented industry. In 2017, NCTC Libraries--Gainesville Campus participated in a ...
  • Benefits of weeding your collection 

    Livingston, Preston (2018-08-10)
  • What’s Up, Doc? Free U.S. Government Health and Medical Resources 

    Shank, Paige; Morland, Marna (2018-08-10)
    Paige Shank and Marna Morland, members of the Cross Timbers Government Information Affinity Group, demonstrate free U.S. Government databases and websites on the topics of health and medicine. From statistics to images, ...
  • Batteries not included? Enhancing customer service 

    Christenson, Troy (2018-08-10)
    Every person is special but many times we simply answer the question or take action to solve the problem. Frequently there is more we can do with the people we touch that makes them want to come back to you or your ...
  • Making HerStory OurStory-Building a Wikipedia program from the ground up 

    Dodd, Samantha (2018-08-10)
    In an effort to provide increased access to Special Collections and open access library materials, staff at UT Arlington libraries designed a program to utilize Wikipedia’s reach and resources. The program began with ...
  • I “art” libraries: Exhibiting 101 

    Ross, Bethany; O'Pella, Sarah (2018-08-10)
    Art is essential for expressing a community’s cultural identity and promoting the growth of ideas. Libraries can leverage local resources to provide patrons with access to quality art experiences and services. Embrace your ...
  • Organizing Campus-Wide Graduate Student Workshops Using Digital Badges 

    Baeza, Victor (2018-08-10)
    Academic libraries exist in large part to support users and their learning experience at the university. The spectrum of how to do this has widened to include new types of services and resources. The challenge then is to ...
  • Making a Case for Makerspaces 

    Edge, Nancy (2018-08-10)
    Libraries strive to create and foster a collaborative learning environment for various types of learners. To fulfill this mission, libraries need to include a space that engages users and gives them opportunities to use ...
  • Pronunciator: A powerful tool for language learning 

    Katzenstein, Lisa (2018-08-10)
    Pronunciator is a phenomenal tool for learning any language. I will be focusing in on how a foreign language student can learn Spanish, one of 87 languages taught on Pronunciator. For this pre¬sentation English will be the ...
  • But I'm Boooooorrrrrred!: Decoding the Tween brain at your Library 

    Mai, Resa (2018-08-10)
    Remember being a tween? That curiosity, excitement, and often fearful awkwardness, about growing up? In this session we'll explore the middle school years with a look at tween brain development, and hear from some tweens ...
  • Things I didn't learn in Library School 

    Cox, Kayleen (2018-08-10)
    Online learning opens educational opportunities for working adults and this presentation aims to open a discussion for ways to improve curriculum and opportunities for students. Online library programs provide an alternative ...
  • The Impact of Library Instruction on Undergraduate Success: A four-year study 

    Hargis, Carol; Rowe, Jennifer; Leuzinger, Julie (2018-08-10)
    This presentation tracks library instruction impact on undergraduate English students by using anonymized student information, including grades and semester GPAs, to find a correlation between library instruction classes ...
  • What is in the BOX? Building excitement with the unknown 

    Mai, Resa (2018-08-10)
    In the My-story BOX! Building excitement with the unknown Using consistency, and a little mystery I will show you how to create and build excitement from one Storytime to the next. I will share best practices designed to ...